Cancellation Policy.

Cancellation Policy.

Domain Registrations and Renewals
As domain registrations and renewals are processed immediately it is not possible to cancel or refund an order once it has been placed.

VPS, Cloud Services and Backup Services
VPS and Cloud Services can be cancelled with immediate effect as long as all invoices are up to date and paid. Any balance left over from an advance payment is not refundable.

Dedicated Servers
Dedicated Services can be cancelled with a minimum of one months’ notice prior to the next billing date as long as the initial term has finished, usually 12 months. The initial term will be made clear in the contract or by emailing [email protected]. Any balance left over from an advance payment is not refundable.

All services will automatically renew based on their existing billing period of monthly, quarterly or annually. You can change the billing period by contacting your account manager or emailing [email protected].

Domain Registration and SSL Certificates

Domain Registration and SSL certificates can be cancelled by not renewing at the renewal date. Any balance left over from an advance payment is not refundable. If you would like to cancel a hosting account please email to [email protected]. We are not able to accept verbal cancellations.

Nimbus Hosting
1 Centrus, Mead Lane Hertford Hertfordshire SG13 7GX GB 0203 005 9181 [email protected]
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