How did you first find Nimbus Hosting?
The initial reason we chose Nimbus was because we were looking for UK based VPS hosting back in 2009. We were introduced to Tim at Nimbus Hosting and the reason we chose them is because we actually got to speak to Tim and the support guys at Nimbus. This was important as we had been through a few web hosting companies, where we didn’t have very good customer service and no meaningful relationship. The relationship aspect is important to us, as one of our values as a company is to establish long-term relationships with suppliers who care about their service and therefore give us and our customers the best possible service.

What is important to Factory Pattern when choosing a web host?
Customer service with real people and reliable servers.

How important is page loading time to you?
Extremely important. Page load time means the best possible site’s for our clients; this is both good for User Experience and SEO. 2 services that we pride ourselves on.

How important is uptime time to your business?
100% important. Uptime is crucial for our client websites, especially the eCommerce sites we manage.

What benefits do you see in using STORM?
STORM makes life easy when managing client websites. Setup of websites is simple and more importantly quick. When we’re maintaining client websites, the easier the hosting control panel, the quicker our job is and this helps create a better service for our clients and less time on admin tasks.