Customer Service is key

emma-casey .

At Nimbus we pride ourselves on providing the best customer service. From the initial point of contact, the free migration all the way to the daily support of your hosting. You will always be able to speak to a real person. Plus we put highly experienced technical staff on the front line, this helps us deal with more enquiries at the first point of contact.

Proactive approach

Our attention to detail helps us stand out from the rest. Using ultra reliable HP servers in a brand new state of the art datacentre, we monitor your server 24/7 and make sure your servers are always online. Taking a proactive approach to our systems rather than a reactive one we aim to avoid unnecessary down time by staying one step ahead of any potential problems.

Experience is essential and here at Nimbus we have plenty of that so you can rest assured you are in good hands. Whether on an entry level Whirlwind package or a high end dedicated server solution our customer focused approach means you will always be treated like a person not a number and we’re always available to offer assistance and advice to help you out.

Nimbus is different in a lot of ways. When the company was started 5 years ago, the idea was to make life easier for our clients. The hosting world can be quite intimidating, very technical and if we’re completely honest, not very friendly, it’s often expected that there will be IT Professionals who can deal with any issues from your side instead of providing the support and help needed.  Nimbus was created with the intention of being different, providing a friendly approach to what is often an impersonal and uncompromising industry.

Our focus on building lasting relationships with our clients means that we’ll always act in the best interests of your company at all times, whether than means advising on an upgrade or a downgrade, all recommendations will be based on getting the best package for your website and in turn your business.

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